About us

 

Excel Electrical Services Limited – The local choice!

Why choose us?

Electricians Norwich – Excel Electrical Services Limited have been trading ever since 2001. A family based business situated close to Norwich in Norfolk. We have built up a brilliant portfolio of customers over the past 15 years based on hard work, top quality service, professionalism and trust. We provide excellent electrical services to customers located in all the main Norfolk and Suffolk towns including Norwich, Wymondham, Hethersett, Attleborough, Thetford, Long Stratton, Diss, Beccles and more including all surrounding villages.

What can we do?

Qualified in almost every sector that we possibly could be in the electrical services world, we are always ready to help you in whatever situation you may be in. We’re a totally authorized Fully Approved NICEIC contractor including Part P. Our own results and track record are based upon regularly delivering a second-to-none customer service. As a result, many of our customers contact us through recommendation from others or due to high satisfaction of work that we had previously completed.

How can we help?

From simple fixes in your home to the re-wiring of a warehouse, there is never a job too big or small that we can’t carry out without our top class professionalism, care and attention that you can’t get off a big company contractor. We at Excel Electrical Services Ltd are always ready and willing to go that extra mile for you. As a local business, we pride ourselves on customer service as we gain most of our business through recommendation.

Electricians Norwich:

Some of our latest projects consist of brand new builds, eco-friendly builds, renovation contracts for the public as well as private sector, churches, schools, factories, local government offices and commercial sites.

Excellence in Electrical – Delivering a reliable and also reputable service across Norfolk and Suffolk.

Towns and Cities covered include:

Norwich, Ipswich, Bury St Edmunds, Beccles, Bungay, Lowestoft, Attleborough, Diss, Harleston, Long Stratton, Wymondham, Dereham1

NICEIC Approved Contractor

The NICEIC is an independent consumer safety organisation set up to protect users of electricity against the hazards of unsafe and unsound electrical installations. It is the electrical industry’s safety regulatory body.

The main benefits of using a contractor registered by NICEIC are:

Safety and Competence
Compliance with building regulations
Insurance Backed Warranty
Guarantee of Standards Scheme
Independent Complaints Procedure
Ombudsman Services (link this text to their website https://www.ombudsman-services.org)

Safety and competence
Electricians registered by NICEIC are assessed on a regular basis to ensure that they are competent and capable of meeting the relevant technical and safety standards, codes of practice and rules of the Schemes they are registered to.

Compliance with building regulations
Contractors registered to NICEIC Building Regulations Schemes are authorised to self-certify their work without hindrance from Local Authority Building Control. This saves you both time and money when undertaking work that requires notification under the Building Regulations.

Insurance Backed Warranty
The NICEIC Insurance Backed Warranty covers work done by contractors registered to the NICEIC Domestic Installer Scheme that is notifiable to Building Control. The purpose of the Warranty is to protect consumers should any work be found not to comply with the Building Regulations under circumstances where the contractor is no longer in business to undertake the necessary remedial work. So remember to ask the contractor for a Part P certificate on completion of work.

Guarantee of Standards Scheme
NICEIC expects its registered contractors to provide a quality service to their customers and, therefore, endeavour to resolve all complaints about the technical standard of their electrical work. If a customer and an Approved Contractor are unable to resolve an alleged deficiency in the technical standard of electrical work, the customer can make a formal complaint to NICEIC. NICEIC will help facilitate the negotiations between the contractor and the complainant.

As described below, the NICEIC Complaints Procedure requires an NICEIC-registered contractor to resolve the technical deficiency without additional cost to the consumer. However, if the contractor does not undertake the required remedial work, NICEIC’s Guarantee of Standards Scheme ensures it will be done by another NICEIC-registered contractor, at no cost to the customer.

Independent Complaints Procedure
NICEIC operates an independent complaint procedure. If the electrical work of a registered contractor is found to be below the accepted technical standard, NICEIC requires the contractor to correct the work, at no additional cost to the customer. NICEIC is concerned solely with the safety and technical standard of the electrical work carried out by Approved Contractors and the standard of certification and Electrical Installation Condition reports, which Approved Contractors are responsible for producing.

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